Online Self Service

Account self-service capabilities are available for Connect online portal users. They include:

  • Account contact record updates
  • Managing account contact permissions
  • Managing ACH and wire instructions

These capabilities can be found by logging into Connect. From there, self-service options can be found under the "Organizational Settings" tab on your dashboard.

For questions about the Connect online portal or to get your portal set up, contact CSGEast@pfmam.com. Self-service capabilities are not currently available for all facets of account management.

Forms & Documents

Click on the links below to access important documents. Forms below can be viewed, edited, and printed. If you are a new participant, please visit the How to Get Started page for instructions on how to open your account.

 

Forms

Participant Resolution

New Participant Application

Account Application

Participant to Participant Transfer Setup

Contact Record

Participant Resolution

New Participant Application

Account Application

Participant to Participant Transfer Setup

Contact Record

Forms (Continued)

Dividend Request

Permissions

Transaction Request

Close Account Request

W-9 Form

Dividend Request

Permissions

Transaction Request

Close Account Request

W-9 Form

Documents

EPIC Fund NY Information Statement

Municipal Cooperation Agreement

Fact Sheet

EPIC Fund NY Information Statement

Municipal Cooperation Agreement

Fact Sheet

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